Visiting Our Partners

By following any of these website links, you will be leaving HealthHub® and going to a website with different content and privacy policies. Some of the data gathered by these vendors may be shared with PayFlex so that we may better serve the needs and requests of our participants. These links are provided for your convenience only and are not endorsements or approvals by PayFlex of advice or information available from such sites.

If you wish to continue, click the link you would like to visit below and you will automatically be connected. If you wish to return to HealthHub®, please click the "Close" button.



Your PayFlex debit card is coming soon
If you enrolled in a Health Care or Limited Health Care Flexible Spending Account (FSA) for 2016, we’ll send you a PayFlex debit card in a plain white envelope. This is for security reasons. You should receive it by January 15, 2016. You can use your card to pay for eligible health care expenses incurred on or after January 1, 2016. “Incurred” means you received the service or product. For more information, refer to the FAQs.

Payflex Customer Service
Click on the links below to learn more about Health Savings Accounts! You can view educational materials, forms, eligible expense items and frequently asked questions. These tools are available before logging in.
Please do NOT attempt to “REGISTER NOW” and create an account. Once enrolled, you can revisit the site after January 1, 2014 to register and login to your account.

PayFlex makes managing your account easy!
Click here to watch a video of the online features available to you.

Contact Us
For information about PayFlex products and services, we invite you to contact our corporate headquarters at PayFlex Systems USA, Inc.

For hearing impaired assistance, please dial 711 to connect with a Telecommunications Relay Services (TRS) operator.

For information about our products and services, we invite you to contact us using the information provided below:

For hearing impaired assistance, please dial 711 to connect with a Telecommunications Relay Services (TRS) operator.

Submit a Claim
Select Your Accounts at the top of the page
and choose the account you want to use.
Under Account Actions, click File a claim.
PayFlex Systems USA, Inc. P.O. Box 981158 El Paso, TX 79998-1158
For detailed information on your claims, please refer to your Disney medical, dental, vision, or prescription plan websites. If you are enrolled in a Cigna medical plan option, please click here to be connected to their site.
For COBRA and Direct Billing Participants
Customer Service
(800) 359-3921
Monday-Friday, 8:00am - 7:00pm (CT)
Pay Premiums
PayFlex Systems USA, Inc.
COBRA & Direct Billing Department
P.O. Box 2239
Omaha, NE 68103-2239
Overnight Address
PayFlex Systems USA, Inc.
10802 Farnam Drive, Suite 100
Omaha, NE 68154
For Test Employer
Customer Service
(123) 456-7890
Monday-Friday, 7:00am - 7:00pm (CT)
Customer Service
Live Chat for Non Migrated
Customer Service
Customer Service
Customer Service
Customer Service

Find Your Sales Representative & Request a Proposal

If you are a prospective business customer, click here  to identify your sales representative and request a proposal for FSA, Transit/Parking, HSA, HRA, COBRA, Direct Billing and/or solutions for Wellness.

Click Here To Provide feedback