Visiting Our Partners

By following any of these website links, you will be leaving HealthHub® and going to a website with different content and privacy policies. Some of the data gathered by these vendors may be shared with PayFlex so that we may better serve the needs and requests of our participants. These links are provided for your convenience only and are not endorsements or approvals by PayFlex of advice or information available from such sites.

If you wish to continue, click the link you would like to visit below and you will automatically be connected. If you wish to return to HealthHub®, please click the "Close" button.



Your PayFlex debit card is coming soon
If you enrolled in a Health Care or Limited Health Care Flexible Spending Account (FSA) for 2016, we’ll send you a PayFlex debit card in a plain white envelope. This is for security reasons. You should receive it by January 15, 2016. You can use your card to pay for eligible health care expenses incurred on or after January 1, 2016. “Incurred” means you received the service or product. For more information, refer to the FAQs.

Payflex Customer Service
Click on the links below to learn more about Health Savings Accounts! You can view educational materials, forms, eligible expense items and frequently asked questions. These tools are available before logging in.
Please do NOT attempt to “REGISTER NOW” and create an account. Once enrolled, you can revisit the site after January 1, 2014 to register and login to your account.

PayFlex makes managing your account easy!
Click here to watch a video of the online features available to you.

As an employer, you may wish to simplify your workload by outsourcing direct billing services for your retiree population, employees out on disability or employees taking a leave of absence. HealthHub® is your one-stop resource for managing all your direct billing needs, no matter how complex or changing.

Direct billing solutions that offer employers increased efficiency and participant satisfaction

Dedicated, personal service

Our tenured direct billing specialists provide day-to-day support, working with your company to identify your specific administrative needs and effectively implementing the services tailored to your unique situation. Because direct billing activities require continual maintenance of ever-changing information, administration of a variety of challenges and hands-on expertise, your HealthHub® specialist is always ready to help.

Ease of administration

HealthHub®’s proprietary technology, consistent processes and proactive service means you don’t need to worry about direct billing. We handle it all including next day notices, same day check processing, consistent communications, open enrollment support, predefined monthly premium collection procedures, and detailed plan reporting.

Total participant satisfaction

Your employees will appreciate our ability to serve their unique needs. We offer welcome communications including election notices, flexible payment options via check or ACH, toll-free customer service with IVR account access, available Multi-language help lines, and, of course, simple access to the tools and resources of HealthHub®.

Powered by a leader in direct billing

All services are powered by PayFlex®, a leader in direct billing administration. Our rigorous processes and procedures have earned us SAS 70 Type II Certification, and our secure HIPAA-compliant services deliver peace of mind to large and small employers across the country.

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